Privacy

Who we are

Boulder Shack is Southampton's not-for-profit bouldering gym, at Unit 4 Imperial Park, Empress Road, Southampton SO14 0JW.

[CONFIRM: legal entity name, company number and registered address of the data controller.]

What this website collects

As little as possible. You can read every page on this site without an account, and it never asks you for personal details.

There is no analytics on this site at the moment. No tracking scripts, no advertising pixels, and no cookies set by us.

The contact form on the contact page is not connected to anything yet and says so on the form. Nothing you type into it is sent or stored.

Bookings and payments

Bookings, memberships, gift cards and payments are handled on the Redpoint portal at portal.bouldershack.co.uk. That is a separate service with its own privacy policy, which applies to anything you enter there. This website never sees your payment details.

Where the site lives

The site is hosted by Vercel, in their London region. Some images on the blog and the team page are still served from the previous site’s storage.

Fonts are served from Google Fonts, which means your browser makes a request to Google when a page loads. Nothing about you is sent with it beyond what any web request carries.

Your rights

Under UK GDPR you have rights over your personal data, including the right to see a copy of it, correct it, have it deleted, and object to or restrict how it is used. Since this website holds none of it, most of those requests will be about the booking portal or about our records at the centre.

Ask us anything about this by emailing team@bouldershack.co.uk.

If you are not happy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes

If any of this changes, particularly if analytics are ever added, this page changes with it and the date below moves.